The United Arab Emirates’ Ministry of Education, with the help of a new

call center, aims to tackle up to 90 percent of Information Technology

complaints and issues at all schools in the UAE. The call center will feature

24 bi-lingual employees who will strive to help service both private and public

schools in a bid to improve the technical infrastructure in schools. Minister of

Education Dr. Hanif Hassan said during the inauguration ceremony that the call

center was one of the most crucial steps taken by the ministry to help further

transparency and communication with the community.

By Staff